The property is surrounded by jungle and crystal-clear canals, situated in an eco-hotel community some 40 minutes south of Cancún, on the Yucatán Peninsula.
It is 15 minutes away from Playa del Carmen.This hotel comprises a total of 401 guest rooms, including 34 suites, either located in a traditional low-rise hotel building or clustered throughout the property in 90 2-storey casitas with 2 to 4 rooms each.
It has restaurants, bars, a café, a business centre, meeting rooms, conference facilities and car rental services.
It offers 24-hour room service, a baby-sitting service, supervised children's programmes, a bellboy service, a luggage store, concierge and laundry services (charges apply), a car park, Internet access, wheelchair access and private transportation.
Further facilities on offer to guests include a hotel safe, a currency exchange facility and a hairdressing salon.The guest rooms and suites enjoy jungle, lagoon, golf course, pool or beach views.
Room amenities include 1 king-size bed or 2 queen-size beds (some units include a sofa bed and a living area) and a spacious marble bathroom with a soaker tub, a separate glass-walled shower stall, a hairdryer and a double dressing table.
Large sliding doors open to furnished balconies or terraces.
Each room offers individually adjustable air conditioning, ceiling fans, TV, Internet access, a DVD player, a radio, a stereo system with CD player, an iron and ironing board, an in-room safe and a telephone.Conference room